Bold technologies

Baldwin is our answer to an intelligent, high quality, and fast booking experience. Using artificial intelligence and advanced, three-dimensional analytics, Baldwin offers the perfect itinerary recommendation based on your personal and previous travel history. Our use of deep machine learning, data mining, and big data analytics has masterfully replaced a GDS driven online booking process with a sophisticated, data driven, customer sensitive experience.

The global standard for a seamless end-to-end traveler experience. TravelSPACE is the only true business travel global platform. SSO technology safeguards the security, integrity and privacy of digitalized services from multiple providers. Features over 30 applications in a single, trusted global platform to execute secure digital services across different products and services. Customizable by country to accommodate local requirements and available in 20+ languages.

Our proprietary, self-service travel request application which allows travelers to request travel reservations via TravelSPACE without going through the online booking tool. Request is digitalized, moves through automatic work distribution and the PNR is automatically populated. Best program-complaint routing/fare matching request are delivered to your traveler for approval. Eliminates the traditional email 'back & forth' between agency and traveler as it captures all the required information the first time.

Until now, extending seamless travel planning to relocating associates and new hires is a Top 3 challenge for HR relocation professionals. Relocation candidates can book travel via a digitalized booking platform. Tracks relocation travel expenses to budget. Access to an ATG I RELOCATION Travel Specialist. Integrates with third party relocation firms for seamless communication, records updates and tax information

Organizing travel for recruitment can be fully integrated into a candidate’s positive recruitment experience. HR Recruitment Professionals can seamlessly request travel bookings for candidates via a digitalized platform. Recruits can book their own travel via ATG's safe, secure and easy-to-use digitalized platform. Tracks recruiting costs for each candidate and across the hierarchy of the organization. Easily transitions a candidate to relocating employee when used in conjunction with ATG | RELOCATION.

A digitalized self-booking platform for contracted and other non-employee professionals who are charged with traveling for your company. Seamless travel planning process for non-employees. Offers the same controls and services to qualified non-employees as official employees. Captures travel purpose and details for budgetary and project related expense goals.

Our proprietary pre-trip management software with workflow approval. Provides rules-driven business process automation with unlimited approval levels, including proxy approvers. Has both passive and active approval conditions along with conditions for non-compliance approval with alternative compliant options.

Our Enterprise Quality Exchange (EQX) is a highly secure system of proprietary technologies and protocols allowing ATG to offer globally capable, dynamic, real-time, quality planning, assurance and control. It is the only true global quality management system that offers a harmonized global PNR architecture and uniformity in global quality control.

Our proprietary systems for Data Normalization and Data Editor Correction, plus Reverse Datashare for our clients.

Uses an extract from HR Systems to manage access to reservation services. Includes Datashare file and File Conversion work.

Allows travelers and travel arrangers to securely store personal information and preferences to be used when placing and managing travel related services. Includes Corporate Policy Profile, Profile Management and Employee Identity Profiles.

A service management system used to record, track and manage our efforts to demonstrate and quantify the extra measures we take to deliver beyond the contract and traveler expectations. Provides qualitative & quantitative results aligned with the service level agreement. Captures the true value of “extra” services with detailed results. Amplifies the value of your managed travel program; tells the “good” story.

Intelligent data analytics for compare/contrast analytics, forecasting, budgeting, and predictive analysis. Tells your story with simple to understand graphical data. Featuring interactive dashboards, rich data storytelling, broadcast capability, extensive hierarchy levels and online access.

A central site, highly customized to each client, which ensures everyone is aligned, working as ONETEAM and moving your travel program forward. All shared files are securely housed and available 24/7 including Implementation and Business Plans, Project Management, Reporting Dashboards and SLA results.

Integrated risk management technology including traveler app for crisis management and global risk assessments based on dynamic resources around the world. Also includes our methodical approach to preparation, response, and recovery backed by our First Responder Teams with experience in crisis leadership. Proven OutReach process actioned at the first sign of a crisis/disaster.

Two Executive Service tiers: VIP Service and Executive Platinum Service, which is typically reserved for the C-Level and Board members of most companies. With VIP service, your executives are assigned a staff member(s) with a dedicated phone number to call. With Executive Platinum the INDIVIDUAL executive is assigned an agent who they dial directly, with a dedicated (private) phone number. In both tiers, your executives are extended a list of special services and amenities.

Monitors unused ticket segments, for the full life of the unused ticket, until it is exchanged, used, or expires. The system becomes aware of exchanges /MCOs, through GDS interface, on same day they occur. Includes ATG’s hands-on actions taken to ensure your company receives maximum reuse of your assets.

Sends itineraries and invoices in multiple formats including HTML, Mobile HTML, Mobile Text, Fax and PDF. Customizable with 20 different itinerary elements using client-maintained tables or automated business rules. Can send in 13 different languages, plus access an online archive of your itineraries for a complete history of agent–traveler comms Add to calendar with one click.